The Restaurant AI Lesson Every Operator Should Hear: A Chat w/ Conor Sheridan of Nory
Conor Sheridan, founder and CEO of Nory, explains why restaurants don't need more dashboards, they need better decisions. After leaving a career in quantitative finance to launch the fast-growing restaurant brand Mad Egg, Sheridan experienced firsthand how difficult it is to scale operations while maintaining consistency and profitability. This episode explores agentic AI, restaurant forecasting, demand planning, operational consistency, Toast integration, and why the future of restaurant technology will be defined by software that takes action, not just provides insights.
More Data Doesn't Create Better Decisions – Conor Sheridan built Nory after realizing restaurant operators were overwhelmed with dashboards but still lacked clear answers. He believes technology should tell operators what to do, not just what happened.
Restaurant Managers Need More Than Reports – Most managers are experts at hospitality, not finance or data analysis. Sheridan says AI should handle forecasting, labor planning, purchasing, and prep so teams can focus on guests.
The Future Of Restaurant AI Is Action, Not Insights – Sheridan believes the next generation of AI won't simply identify problems. It will automatically recommend and execute operational changes that improve profitability while keeping operators in control.
Episode Links:
Conor Sheridan on LinkedIn: https://www.linkedin.com/in/sheridanconor/
Nory Online: https://www.nory.ai/
Nory on Instagram: https://www.instagram.com/asknory/
Nory on YouTube: https://www.youtube.com/@asknory
What's Cooking? | A Podcast from Nory: https://podcasts.apple.com/us/podcast/whats-cooking-a-podcast-from-nory/id1825066598
Nory on LinkedIn: https://www.linkedin.com/company/asknory/?utm_source=linktree&utm_medium=social&utm_campaign=linkedin
Where to find Cali BBQ Media
Visit our Website
Follow Restaurant Technology Substack
Follow us on Instagram
Follow us on LinkedIn
Learn About our Media Services
More Data Doesn't Create Better Decisions – Conor Sheridan built Nory after realizing restaurant operators were overwhelmed with dashboards but still lacked clear answers. He believes technology should tell operators what to do, not just what happened.
Restaurant Managers Need More Than Reports – Most managers are experts at hospitality, not finance or data analysis. Sheridan says AI should handle forecasting, labor planning, purchasing, and prep so teams can focus on guests.
The Future Of Restaurant AI Is Action, Not Insights – Sheridan believes the next generation of AI won't simply identify problems. It will automatically recommend and execute operational changes that improve profitability while keeping operators in control.
Episode Links:
Conor Sheridan on LinkedIn: https://www.linkedin.com/in/sheridanconor/
Nory Online: https://www.nory.ai/
Nory on Instagram: https://www.instagram.com/asknory/
Nory on YouTube: https://www.youtube.com/@asknory
What's Cooking? | A Podcast from Nory: https://podcasts.apple.com/us/podcast/whats-cooking-a-podcast-from-nory/id1825066598
Nory on LinkedIn: https://www.linkedin.com/company/asknory/?utm_source=linktree&utm_medium=social&utm_campaign=linkedin
Where to find Cali BBQ Media
Visit our Website
Follow Restaurant Technology Substack
Follow us on Instagram
Follow us on LinkedIn
Learn About our Media Services
Loading content...
Read the full transcript
Matterfact has every podcast on Apple Podcasts and Spotify: 700K+ channels, 120M+ episodes.
The candid version is on a podcast,
not the earnings call.
Matterfact turns the conversations your coverage is already having into a searchable, citable record — across every episode, not just this one.