Episode 239: Today, Ann is joined by Anthony Capuano, President &amp; CEO of Marriott International, for a wide-ranging conversation about the future of travel, how AI could reshape hotel bookings, and the importance of Marriott&#x27;s Bonvoy loyalty program. They also discuss whether the K-shaped economy is showing up in hotel demand, the rise of experiential travel and the leadership lessons that have guided Anthony&#x27;s rise to the top of one of the world&#x27;s largest hospitality companies. www.brewmarkets.com Subscribe to the Brew Markets newsletter: https://www.morningbrew.com/brew-mark... Follow Brew Markets on social: Instagram: instagram.com/brewmarkets TikTok: tiktok.com/@brewmarkets X: x.com/brewmarkets Follow Ann Berry on social: Instagram: instagram.com/annberry_nyc X: x.com/AnnBerry_NYC Listen to Brew Markets Here: swap.fm/l/9Qk4z73Z2nEwFiCB4qee Watch Brew Markets Here:⁠ https://www.youtube.com/@BrewMarkets The content shared on this podcast is for informational and entertainment purposes only and should not be considered financial, legal, or investment advice. Brew Markets, Morning Brew and their hosts are not licensed financial advisors. Listeners should conduct their own research and consult with qualified professionals before making any financial decisions or investments. The views expressed are those of the hosts and guests and do not necessarily reflect the views of Morning Brew or its affiliates. This podcast may include paid endorsements or sponsorships Learn more about your ad choices. Visit megaphone.fm/adchoices

Why Hotels are Selling Experiences - Not Just Rooms (ft. Marriott International CEO)

Brew Markets

For Friday, July 31st, it's Brew Markets and I'm Ann Berry. Travel, one of our absolute favourite topics here on the show. And with people jumping on planes, trains and automobiles for the FIFA World Cup, great concert lineups, the summer has shown insatiable demand for experiences continues on. Clearly, therefore, travel is also one of America's favourite buckets for spending. Which is why we were delighted to have the chance to sit down with the CEO of Marriott International, Anthony Capuano.

His vantage point at the top of the 10,000 property, $100 billion market cap hotel leader uniquely positions Anthony to see what's really going on at the intersection of hospitality and AI, how the K-shaped economy is manifesting in hotel trends, and just where in the world travellers are looking to for their next destinations. We cover all this, plus some personal insights into what has inspired Anthony in his career path to the top of the hospitality world.

So here it is, my conversation with Anthony Capuano, President and CEO of Marriott International. I'm catching you and I'm grateful to catch you at a busy moment because your next set of earnings coming up next week, so not quite there yet as we speak. But you are hot off the FIFA World Cup. And I know you can't dig into the numbers, but give us a sense just from the very interesting seat that you have. Was this a strong showing for the hospitality industry, the World Cup deliver?

Absolutely. You know, I was lucky enough to attend the final and I saw some of my colleagues there. I think it was a terrific event for all three of the host countries. I think it reignited passion for the sport here in the States.

Why Hotels are Selling Experiences - Not Just Rooms (ft. Marriott International CEO)

Read the full transcript

The candid version is on a podcast,
not the earnings call.

Why Hotels are Selling Experiences - Not Just Rooms (ft. Marriott International CEO)

Read the full transcript

The candid version is on a podcast, not the earnings call.

The candid version is on a podcast,
not the earnings call.