Ep 818: AI Just Went Multiplayer. Slack Is Where It All Comes Together

Of course you need data to fuel your AI. You know what's just as helpful though? 🤔

Decisions.

And the conversation and rationale behind it.

As agents become more mainstream, the required structured data only goes so far.

↳ What about how your team makes decisions?
↳ Or the real reasons why one RFP landed and one flopped?
↳ Or where Deborah in accounting keeps saving that KPI sheet and if it's actually approved or not?

(Cmon Deborah.)

The big advantage moving forward is giving your agents access to the rationale and context of your team's conversations.

And that's the big unlock that Slack just unveiled.

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Topics Covered in This Episode:
Shift from Single-Player to Multiplayer AI Collaboration
Slackbot as AI Personal Assistant Overview
Integrating AI Agents Across Enterprise Systems in Slack
Unlocking Organizational Knowledge from Slack Conversations
Building and Iterating in the Open with Slack
Slackbot’s Role in Headless, Agentic Workflows
Enhancing Productivity with Slackbot’s Contextual Actions
Transitioning Business Strategy for Multiplayer Agentic Orchestration

Timestamps:

00:00 Managing Slack and Salesforce Growth
05:45 Navigating apps with Slackbot assistance
09:37 Using Slackbot to monitor channels
12:51 Building in the open with AI
16:07 Shopify's AI deployment strategy
17:00 Collaborative learning with Slack channels
22:04 Using Slack for CRM insights
24:41 Using Slack and AI Agents
27:23 Slack as a work operating system
29:41 Episode wrap-up and newsletter promo

Keywords:
Slack, Slackbot, Slack AI, AI-powered collaboration, multiplayer AI, agentic AI, headless AI, agentic-first strategy, enterprise AI tools, AI personal assistant, conversational AI, AI-driven productivity, integrated AI agents, workplace collaboration tools, organizational context, unstructured data, Salesforce, Salesforce AI, Salesforce MCP, open platform, third-party integrations, Box, Atlassian, OpenAI, Perplexity, Linear, Vercel, productivity gains, employee productivity, digital growth systems, building in the open, public channels, private channels, reasoning data, first-party reasoning data, team communication, CRM integration, knowledge management, orchestration of work, AI skill deployment, AI-enabled workflows, work operating system, decision making in Slack, automation in Slack, business transformation through AI, collaborative intelligence, permissioned AI, cloud coworker
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