Joel Montaniel, CEO, SevenRooms

Would SevenRooms CEO Joel Montaniel have considered a delivery app an ideal acquirer when he started the reservations and customer relationship management platform in 2011? Probably not! But a year after DoorDash (which didn’t exist in 2011) acquired SevenRooms, its role inside the reservations industry is getting clearer. In this episode, we talk about consumer reservation fatigue, SevenRooms’ new, DoorDash-backed features, and Joel’s vision for a more open ecosystem.