Welcome to this episode of The New Warehouse Podcast. Today’s guest is Chad Carleton, CEO of Good Company, a direct-to-consumer e-commerce 3PL in Springfield, Missouri. The business grew from the fulfillment operation behind Everything Kitchens after an outside brand asked the team to handle its fragile dinnerware shipments. Today, Good Company expects to ship four to five million orders across only 20 clients. Carleton explains why the company goes deep with fewer brands and builds dedicated workflows around them. He also shares lessons on warehouse culture, peer accountability, automation, AI, decision-making, and the pressures shaping the 3PL market. Learn more about Third Wave Automation here. Follow us on LinkedIn and YouTube. Support the show

3PL Leadership: Build Culture Before Adding Technology

The New Warehouse Podcast

Welcome to The New Warehouse Podcast, the podcast for those that are curious about what's possible inside their four walls. Before we get into this episode, let's hear a word from our sponsors that make this all possible.

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The New Warehouse Podcast hosted by Kevin Lawton is your source for insights and ideas from the distribution, transportation, and logistics industry. A new episode every Monday morning brings you the latest from industry experts and thought leaders. And now, here's Kevin.

3PL Leadership: Build Culture Before Adding Technology

Read the full transcript

The candid version is on a podcast,
not the earnings call.

3PL Leadership: Build Culture Before Adding Technology

Read the full transcript

The candid version is on a podcast, not the earnings call.

The candid version is on a podcast,
not the earnings call.